Privacy Policy

Introduction

BlazeBet, accessible at blaze-bet.net, is committed to protecting your privacy and ensuring that your personal data is handled in a way that is fair, transparent, lawful, and secure. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, or interact with us in any way. As a UK Gambling Commission (UKGC) licensed operator, we strictly adhere to all applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We process personal data as a data controller, meaning we determine the purposes and means of processing your information. This policy applies to all users, including punters placing a flutter on Premier League football or horse racing at Cheltenham. Only individuals aged 18+ may use our services — please BeGambleAware and visit begambleaware.org if needed. By using BlazeBet, you consent to the practices described here.

This policy was last updated on May 14, 2026. We may update it periodically to reflect changes in our practices or laws; continued use constitutes acceptance of revisions.

What Personal Data We Collect

We collect various types of personal data to provide our gambling services, ensure compliance, and enhance user experience. This includes data you provide directly, data collected automatically, and data from third parties.

Data you provide:

• Account information: Full name, date of birth (to verify 18+ status), email address, postal address, phone number, and UKGC-required proof of identity (e.g, passport, driving licence).
• Financial details: Payment information for deposits/withdrawals using Visa/Mastercard, PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, or bank transfer. We do not store full card details; processors handle this securely.
• Verification data: Source of funds documents, credit checks for responsible gambling, and self-exclusion preferences via GamStop.
• Contact data: Correspondence with [email protected], including complaints or responsible gambling queries.

Automatically collected data:

• Usage data: IP address, browser type, device info, pages visited, bets placed (e.g, on cricket or rugby), deposit amounts in GBP (quid, fivers, tenners), time and duration of sessions.
• Cookies and tracking: Session cookies for functionality, analytics cookies for performance, and advertising cookies for personalised offers (with opt-out options).
• Gambling behaviour: Bet history, deposit limits, cooling-off periods, and patterns to detect problem gambling.

Third-party data:

• From payment providers (e.g, transaction confirmations), affiliates, or credit reference agencies for affordability checks under UKGC rules.
• GamStop integration for self-exclusion data.

We only collect data that is adequate, relevant, and necessary, in line with UK GDPR principles.gamblingcommission.

Legal Basis for Processing

Under UK GDPR, we process your data only where we have a lawful basis:

• Contract: To fulfil our agreement, e.g, processing bets, payouts in GBP, account management.
• Legal obligation: UKGC licensing requires age/ID verification, anti-money laundering (AML) checks, and sharing with regulators.
• Legitimate interests: Fraud prevention, responsible gambling tools (deposit limits, reality checks), service improvements, and marketing (unless opted out).
• Consent: For non-essential cookies, personalised bonuses (with clear wagering terms), or marketing emails. Consent can be withdrawn anytime.
• Vital interests or public task: Rare, e.g, preventing harm via GamCare referrals (0808 8020 133).

For special category data (e.g, health data from self-exclusion), we rely on explicit consent or legal obligations under gambling laws.gamblingcommission.

How We Use Your Personal Data

Your data enables us to deliver safe, fair gambling services while complying with UK laws:

• Service provision: Managing accounts, processing deposits/withdrawals (e.g, a tenner via Skrill), settling bets on Grand National or Premier League.
• Verification and security: Age checks (18+ only), KYC/AML, fraud detection using IP and behaviour analysis.
• Responsible gambling: Enforcing limits, cooling-off, self-exclusion via GamStop; referring to BeGambleAware or GamCare helpline (0808 8020 133).
• Communication: Sending transaction confirmations, bonus offers (fair wagering upfront per UKGC), support responses from [email protected].
• Improvement and analytics: Analysing trends (e.g, popular sports like rugby), site optimisation, aggregated insights without identifying individuals.
• Marketing: Personalised promotions (e.g, free bets for horse racing), subject to opt-in/opt-out.
• Compliance: Reporting to UKGC, tax authorities, or law enforcement if required.

We never use data incompatibly with these purposes.askthelandlord.

Sharing Your Personal Data

We share data only when necessary, with safeguards:

• Service providers: Payment processors (Visa, PayPal), hosting/cloud services, analytics (e.g, Google Analytics, anonymised), verification firms.
• Regulators and authorities: UKGC, ICO, police for AML/fraud; GamStop for exclusions.
• Affiliates and partners: Marketing affiliates (with consent), credit agencies for checks.
• Business transfers: In mergers, data may transfer to new owners with notice.

No selling of data. International transfers (if any) use UK adequacy decisions or Standard Contractual Clauses, ensuring UK GDPR.

Data Retention

We retain data only as long as needed:

• Account data: Duration of relationship + 5-7 years post-closure for legal/UKGC requirements.
• Transaction records: 6 years for tax/AML.
• Marketing data: Until opt-out + 30 days.
• Behavioural data: 12 months minimum for responsible gambling, per UKGC.

Secure deletion follows when no longer needed. Backups retained.

Your Rights Under UK GDPR

You have rights over your data:

• Access: Request a copy (Subject Access Request to [email protected]).
• Rectification: Correct inaccuracies.
• Erasure ("right to be forgotten"): Delete data where no longer needed (subject to legal holds).
• Restriction: Limit processing during disputes.
• Portability: Receive data in structured format.
• Object: To marketing or legitimate interests processing.
• Withdraw consent: Anytime, without affecting prior processing.

Requests are free, responded to within 1 month (extendable). We verify identity. Complaints to ICO (ico.org.uk).gamblingcommission.gov.

Responsible Gambling and Data Use

As a UKGC licensee, we use data to promote safer gambling:

• Tools: Deposit limits (daily/weekly in GBP), loss caps, session timeouts, reality checks.
• Monitoring: Behavioural indicators trigger interventions, e.g, suggesting GamCare (0808 8020 133) or self-exclusion.
• Integration: Full GamStop support — multi-operator exclusion.
• Financial vulnerability: Affordability checks using credit data, shared proportionately.

Data processed transparently; opt-outs available.

Cookies and Tracking Technologies

We use cookies for essential functions (e.g, login), performance (analytics), and advertising. Manage via cookie banner — consent required for non-essential.

Third-party cookies from payment providers. Opt-out via browser or support.premieroxford.co.

Children's Privacy

Our services are for 18+ only. We do not knowingly collect data from children. Parents/guardians can contact [email protected] for concerns.

Data Security

We implement robust measures: encryption (TLS/SSL), firewalls, access controls, regular audits, staff training. Despite efforts, no system is 100% secure — report breaches to [email protected]. UK GDPR requires breach notification within 72 hours if high risk.

International Users

Primarily for UK punters (GBP, UKGC focus), but accessible globally. Non-UK users: data processed under UK laws; transfers protected.

Third-Party Links to payment sites (PayPal, Skrill) or responsible gambling (BeGambleAware) are not controlled by us — their policies apply.

Changes to This Policy

We notify via email/site of material changes. Review date: May 14, 2026.

Contact Us

Questions? Email [email protected]. For data matters: Data Protection Officer, BlazeBet, [email protected].

Definitions

• Personal Data: Any info relating to you (UK GDPR).
• UK GDPR: Retained EU GDPR as UK law.
• Punter: Our term for bettor.
• Flutter: Casual bet.

This policy ensures compliance while protecting punters enjoying a safe wager on cricket or the Grand National. BeGambleAware — gamble responsibly.

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